Terms of Use

We are delighted to work with you. Adhering to the below practices will ensure an effective, smooth and growing collaboration with Qogita. All Sellers using the Qogita Platform agree to comply with the general terms and conditions as set out below.

Published On 6 January 2023. Entered Into Effect 6 January 2023.


Qogita's House Rules

The following terms and conditions apply to Seller interactions on Qogita's platform. By interacting with the platform Sellers agree to be bound by these terms and conditions and all applicable laws and regulations. If you do not agree with any or all of these terms, you are prohibited from using or accessing the platform. The materials contained in this website are protected by applicable copyright and trademark laws. Qogita reserves the right to amend and update any of its terms and conditions without prior notice.

Interpretation and Identity

  • Qogita interprets the terms and conditions as follows:

    • All orders accepted by Qogita EU BV, Qogita UK Ltd, Qogita USA Inc and/or Qogita Finance B.V. (hereinafter together referred to as "Qogita") and all quotations accepted by the Seller are subject to the following terms and conditions, which shall prevail over any other terms or conditions, unless otherwise expressly agreed to in writing by Qogita.

    • Qogita reserves the right to alter these terms and conditions at any time at its own will.

  • Qogita's summary company details:

    • Registered Address

      • Qogita EU BV: Weesperstraat 61 , Amsterdam 1018 VN, The Netherlands

      • Qogita UK Ltd: 1 Poultry, London EC2R 8EJ, United Kingdom

      • Qogita USA Inc: 485 Madison Avenue, New York City 10022, United States

    • Registration Chamber of Commerce

      • Qogita EU BV: 74714643

      • Qogita UK Ltd: 13207678

      • Qogita USA Inc.: 6881723

    • Tax Details

      • NL VAT Number: NL860001982B01

      • NL EORI Number: NL860001982

      • UK VAT Number: GB378624947

      • UK EORI Number: GB378624947000

      • US EIN: 38-4230741

    • EUR Bank Details

      • IBAN: BE75967031659651


    • USD Bank Details

      • Routing number: 084009519

      • Account number: 9600000000067511

    • GBP Bank Details

      • Sort code: 23-14-70

      • Account number: 74579631


Seller agrees to:

  • Deliver goods in new or as-new condition, unopened, unused, and ready for retail:

    • Branded goods must be authentic.

    • Goods with an expiry date, e.g., food and beauty goods, must not have expired and conform to the following clauses:

      • For products with an expiry date of twelve months or more from the point of manufacture, we expect at least six months until expiry from the point of sale.

      • For products with an expiry date of fewer than twelve months from the point of manufacture, we expect at least three months until expiry from the point of sale.

      • For products with an expiry date of three months or fewer from the point of manufacture, we expect the items to have been manufactured within the past thirty days from the point of sale.

    • Products typically sold with cellophane, e.g., perfume and premium branded goods, must be provided with cellophane.

    • Products must neither be decoded nor testers and must have been manufactured within three years prior to the date of sale.

  • Confirm in advance (before using Qogita) in which jurisdictions the goods you ship can legally be sold, i.e. in the EU and/or UK and/or USA and/or other.

  • Update your stock list regularly – at least once a week.

  • Provide your stock lists with EANs/GTINs, price, inventory and selling units in a consistent format.

  • Take full responsibility for the goods you ship if / when any claims occur on missing, damaged or (suspected) stolen goods.

It is the Seller's responsibility to select a “Sell To” geographic preference on Qogita's Seller Portal, and to ensure it is up to date.

By indicating a “Sell To” geographic preference on Qogita's Seller Portal, Seller confirms that all goods provided can be freely traded in the geographies selected, in compliance with all relevant laws and regulations.

If the goods are found to be not suitable for that geographies selected by Seller through Qogita's Seller Portal, Seller will immediately refund Qogita for the amounts paid by Qogita to Seller and arrange to collect the goods (at Seller's own cost).


As a Seller on Qogita, you agree to:

  • Fulfill orders and provide all required information (invoice, if required (see hereunder), tracking information, packing lists, etc.) to Qogita using Qogita's Seller Portal.

  • Submit the tracking information and packing lists to Qogita within 3 days of accepting an order.

  • Decline orders to Qogita within 24 hours of notification by Qogita if you cannot fulfill it.


As a Seller on Qogita, you agree to:

  • Ship orders within 5 business days after accepting the order.

  • Pack and ship each order separately (never combine different orders).

  • Ship goods directly to the shipping addresses mentioned on Qogita's Seller Portal. You should be able to independently ship to at least 1 of the following regions: the US, UK or the EU.

It is the Seller's responsibility to select your “Ship To” geographic preference on Qogita's Seller Portal, and to ensure it is up to date.

By indicating your “Ship To” geographic preference on Qogita's Seller Portal, you confirm that all you are able to independently ship goods directly to these geographies selected.

Seller will only receive orders with shipping addresses in countries which match the “Ship To” geographies selected.

Self-billing Invoices & Payments

  • After you provide the tracking details and packing list for the order on Qogita's Seller Portal, Qogita will issue a self-billing invoice on your behalf , pay you based on the self-billing invoice information and provide a transfer receipt of the payment.

  • A copy of the self-billing invoice will be stored on your dashboard on Qogita's Seller Portal for you to view, print and/or download.

  • A self-billing invoice will be issued for each order.

  • The self-billing invoice will include the shipping costs, if any. Qogita cannot process or pay shipping costs provided in a different invoice.

  • No refunds or adjustments to the self-billing invoice are possible.

  • Qogita will issue a self-billing invoice on your behalf that will include all your identification data, the delivered goods, shipping costs, VAT amount and the total amount payable for each order.

  • The billing address of the relevant Qogita entity and the shipping address and details of the Buyer will also be included on each invoice. A copy of the invoice will be stored on your dashboard on Qogita's Seller Portal.

This self-billing invoice will represent your final invoice, and there is no need for you to issue a separate invoice for this transaction and no need to email us any other invoice.

By triggering payment to yourself on Qogita's Seller Portal, you confirm the following; [1]. The correctness of all data on the self-billing invoice [2] and All the goods included on the invoice have been packed and shipped.

Any excess payment should be immediately refunded to Qogita. Delaying any refund will hinder following orders.

In case of any outstanding payments from Seller to Qogita that have not been repaid within 7 business days after the payment request has been issued by Qogita to the Seller, the Seller shall pay an additional late payment fee on the entire remaining unpaid balance for every day the payment is delayed. Qogita may also engage assistance from (i) debt collectors, (ii) lawyers or (iii) any other professional adviser to collect any outstanding payments, and claim any additional costs in that regard from the Seller. Such additional costs will be added to the outstanding and unpaid balance to be repaid by the Seller, provided that the fees payable by the Seller shall not exceed 30% of the remaining balance.

The Seller authorizes Qogita to take all such steps as are deemed necessary to independently verify all information provided by the Seller and check the Seller’s creditworthiness. The Seller understands that these checks may include contacting Credit Reference Agencies (CRAs), fraud and money laundering preventing agencies and the electoral register, and providing them with information (such as payment behavior data) about the Seller. Qogita may also carry out periodic searches and establish ongoing monitoring at CRAs to manage the Seller’s account.



  • Text printed on the products must be in English or a Western European language only.

Order Expiry:

  • Orders will expire after 6 business days from being notified unless the fulfillment process has been completed (i.e., Seller uploads the Track and Trace code and triggered the payment). Any order placed on Qogita's Seller Portal that Seller is not able to fulfill on time will expire and will be removed from Qogita's Seller Portal. If an order has expired, the expiration is final and cannot be reversed.